Update on COVID-19

The continuing spread of the coronavirus outside China is driving organisations everywhere to prepare for a possible pandemic. At OnwatchMultifire, part of the Netwatch Group, we are taking active steps across the company to prepare and ensure we continue to take care of our employees and customers. There will be ongoing communications from OnwatchMultifire to our customers as the situation evolves.

Our continuing activities are based on guidance from national and international health, safety and travel entities, including the U.K. government, World Health Organization, Ireland Health Service, U.S. Centres for Disease Control and other governmental organisations.
OnwatchMultifire and the Netwatch Group are implementing necessary actions to mitigate risk and maintain continuity.

We are taking all precautions being advised from governmental organisations. We have deployed our Critical Response team to manage our activities in relation to this crisis. As this is an evolving situation,
day to day management is important, as such the Critical Response team communicates daily to review changes in conditions and update our risk and mitigation strategy.

All OnwatchMultifire and Netwatch employees have been issued with guidance on how to best protect themselves and how to communicate with us, should their own risk status change. We have an established business continuity approach utilising the three monitoring locations in the UK and Ireland, which are capable of supporting each other. Our Communication Hubs are a very important part of our day to day service, and special steps have been taken to limit access for nonessential movement. We have reviewed staffing across the business to allow for various eventualities.

The safety and security of OnwatchMultifire and Netwatch employees and customers is our priority. Please rest assured that we are implementing all measures to deliver a continuous level of service.
Should you have any questions, queries or worries please don’t hesitate to contact us on 01634 735465,
info@onwatch.com, or info@netwatchsystem.com.

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